Business Continuity and Disaster Recovery

The service bridges the gap between IT disaster recovery and executive decision making. It covers business impact analysis (BIA), process mapping, dependency review, RTO and RPO target setting, disaster recovery roadmap design for systems and data, incident response playbooks, crisis communication planning, and a validation plan. Most clients also include tabletop exercises to test decision making and communications under pressure. The goal is an operational plan your team can actually execute during a crisis, not a document that sits on a shelf.

Business continuity focuses on keeping critical business operations running during a disruption. It addresses people, processes, communications, and decision making at the organizational level. Disaster recovery is the technical component: restoring systems, data, and infrastructure after a failure or incident. SecureIT covers both under one engagement because a recovery plan that ignores business operations is incomplete, and a continuity plan that ignores IT dependencies is unrealistic.

Yes. SecureIT is based in Reykjavík and delivers on site workshops, BIA sessions, and tabletop exercises across Iceland. The team also supports international and distributed teams remotely.

A list of critical systems and business processes, a current architecture overview, key stakeholders for workshops, and any existing DR, incident response, or continuity documents. If you have backup and restore procedures, share those as well. If none of this is documented yet, the discovery and BIA phase is designed to build it from scratch.

Yes. SecureIT facilitates this through the business impact analysis process. RTO and RPO targets are set based on the actual business impact of downtime, system dependencies, and recovery constraints rather than arbitrary numbers. This ensures the targets are realistic and defensible.

SecureIT tests the plan. The team runs tabletop exercises and scenario simulations with your management and technical teams to stress test the plan under realistic conditions. The output includes identified gaps, decision points that need clarification, and concrete fixes. A plan that has not been tested is an assumption, not a plan.

Yes. Playbooks are a standard part of the service. SecureIT writes scenario specific, step by step action guides tailored to your environment. Common scenarios include ransomware, data breach, cloud or infrastructure outage, and supplier disruption. Each playbook defines roles, escalation paths, decision criteria, and communication steps so your team can respond with structure rather than improvisation.

Yes. The service includes developing protocols for internal and external messaging during an incident. This covers communication with employees, customers, regulators, media, and other stakeholders. The objective is to ensure your organization controls the narrative and maintains trust during a crisis, rather than scrambling to draft statements while also managing the technical response.

Yes. NIS2, DORA, and ISO 22301 all require organizations to demonstrate formal business continuity and resilience planning. SecureIT ensures the methodology, documentation, and testing evidence meet the expectations of these frameworks. This includes documented BIA results, defined recovery objectives, tested plans, and evidence of regular review, all of which auditors expect to see.

Typical deliverables include a business impact analysis report, RTO and RPO definitions, a disaster recovery roadmap, incident response playbooks, crisis communication protocols, tabletop exercise results with identified gaps, and a remediation plan. Deliverables are written for both operational teams who need to execute the plan and leadership who need to report on resilience posture.

The timeline depends on the number of critical processes, system complexity, and stakeholder availability. A focused engagement covering BIA, DR roadmap, and initial playbooks typically takes four to eight weeks. Tabletop exercises can be scheduled as a standalone session or as part of the broader engagement.

Contact SecureIT with a brief description of your organization and what you need. The team responds within 24 hours with follow up questions and a proposed approach. You can reach SecureIT through the Contact Us page or by emailing lets@secureit.is.